Privacy Notice

Last updated: 21 September 2026

Ethinos Digital Marketing Pvt. Ltd. ("Ethinos", "our", "us", or "we") is a digital marketing and advertising technology company. We help our clients plan, execute, manage and measure advertising and marketing campaigns across digital channels.

We believe responsible use of data supports business growth and builds trust between brands and the people they reach. We are committed to protecting the privacy of individuals we interact with and to handling personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000, and applicable rules and regulations.

This Privacy Notice explains how we collect, use, store, share and protect personal data when you interact with Ethinos, including through our website, services, applications and technology platforms.

Ethinos is the Data Fiduciary for personal data you provide directly to us, including through our website and Ethinos-operated services. Where we process personal data on behalf of a client, that client generally acts as the Data Fiduciary and Ethinos acts as a processor on its behalf.

This Privacy Notice covers:

  1. Information We May Collect
  2. How We Use Information
  3. Client and Advertising Data
  4. Advertising Platform APIs and the Ethinos Media Planning Platform
  5. Cookies and Similar Technologies
  6. Data Retention
  7. Security of Information
  8. Information Sharing and Disclosure
  9. Cross-Border Data Transfers
  10. Your Rights
  11. Children's Data
  12. Third-Party Websites and Services
  13. Changes to This Privacy Notice
  14. Contact Us

The Supplementary Information section at the end explains key terms used in this notice.

1. Information We May Collect

The information we collect depends on how you interact with us.

Website and Usage Information

We may collect information about how you use our website and applications, including pages visited, content accessed, searches performed, time spent on pages and interactions with features.

We use this information to operate and improve our services, understand how our services are used, maintain security and, where appropriate, provide more relevant content.

Technical Information

We may collect technical information about the device and browser you use to access our services, including IP address, browser type, operating system, device identifiers and other diagnostic information. See our Cookie Notice for related details.

Contact Information

When you contact us, request information, attend an event, download content, subscribe to communications or otherwise interact with Ethinos, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Job title
  • Organisation
  • Location
  • Information contained within your enquiry or communication

Marketing and Communications Information

We may maintain information about your preferences for receiving marketing, newsletters, event invitations and other communications from Ethinos.

Client and Account Information

Where you are a client, employee of a client, partner or authorised user of an Ethinos system, we may process information necessary to establish and manage the business relationship and your access to relevant services.

This may include account details, authentication information, organisation information, user roles and permissions.

Information Accessed Through Authorised Platforms

Ethinos may access information through advertising platforms, analytics platforms, APIs, CRM systems, marketing automation services and other technologies where a client or authorised user has permitted Ethinos to access that information.

Access is limited to the permissions granted by the relevant client or authorised user.

2. How We Use Information

We may use personal data to:

  • Provide and maintain our website, services and technology platforms;
  • Deliver information, services or content requested by you;
  • Manage client and business relationships;
  • Provide customer and technical support;
  • Respond to enquiries, feedback and requests;
  • Plan, manage, measure, optimise and report on advertising and marketing activity;
  • Operate advertising planning, forecasting, analytics and reporting tools;
  • Improve the performance, functionality and security of our services;
  • Analyse usage of our website and applications;
  • Detect, prevent and address fraud, misuse, security incidents and technical issues;
  • Send newsletters, marketing communications and information about Ethinos services where permitted;
  • Notify users about material changes to our services or policies; and
  • Meet contractual, legal and regulatory obligations.

Under the DPDP Act, we process personal data where we have a valid basis to do so, including consent or one of the legitimate uses recognised under applicable law.

Where processing is based on consent, you may withdraw that consent in accordance with applicable law.

3. Client and Advertising Data

As a digital marketing agency and advertising technology provider, Ethinos may be granted access to clients' advertising, analytics, CRM, marketing automation and related technology platforms.

Information accessed may include:

  • Advertising account and campaign configuration;
  • Campaign budgets and advertising spend;
  • Impressions, clicks, conversions and other performance information;
  • Audience and targeting configurations;
  • Geographic targeting information;
  • Aggregated audience estimates;
  • Reach and frequency information;
  • Website and application analytics;
  • CRM and campaign reporting information; and
  • Other information necessary to provide advertising, analytics, measurement or marketing services to the client.

We use this information only as necessary to provide services to the relevant client, including planning, campaign management, measurement, optimisation, analytics and reporting.

Access is restricted to authorised personnel, systems and service providers that require the information to perform their role.

4. Advertising Platform APIs and the Ethinos Media Planning Platform

Ethinos operates, or may operate, applications and technology tools including the Ethinos Media Planning Platform, designed to assist authorised users with media planning, forecasting, audience analysis, budget planning, inventory selection and campaign planning.

The Ethinos Media Planning Platform may connect to third-party advertising platforms and APIs, including:

  • Google Ads, including the Google Ads API and relevant planning and forecasting services;
  • Google Display & Video 360 (DV360) and related Google Marketing Platform services and APIs; and
  • Meta advertising services, including the Meta Marketing API.

Additional advertising, measurement or technology platforms may be integrated in the future where required to provide media planning, measurement or advertising functionality.

Access to platform data occurs only through authorised platform connections and is subject to permissions granted by the relevant client or authorised user.

4.1 Information Accessed Through Advertising Platform APIs

Depending on the platform, available API functionality and permissions granted by an authorised user, Ethinos applications may access information including:

  • Advertising account and customer identifiers;
  • Campaign, insertion order, line item, ad set, ad and other campaign configuration information;
  • Campaign objectives and buying methods;
  • Campaign budgets, bids and bidding strategies;
  • Geographic targeting options and configurations;
  • Audience and targeting criteria;
  • Demographic and interest-based targeting options where made available by the relevant platform;
  • Device, placement, inventory, format and platform targeting options;
  • Advertising products, channels and inventory information;
  • Audience size and planning estimates;
  • Potential reach and available audience estimates;
  • Reach and frequency estimates;
  • Impression estimates;
  • Cost, CPM and budget forecasts;
  • Planning curves and forecast information;
  • Campaign performance information, including impressions, reach, frequency, clicks, conversions and cost; and
  • Other advertising, audience, inventory, forecasting or planning information required to provide functionality requested by the authorised user.

The precise information available differs between Google Ads, DV360, Meta and other advertising platforms.

Ethinos will only access information made available through the relevant platform's authorised APIs and permissions.

Ethinos applications request only those permissions reasonably required to provide the relevant functionality.

4.2 How Advertising Platform Data Is Used

Information obtained through advertising platform APIs may be used to:

  • Create media plans;
  • Estimate total addressable and available audience sizes;
  • Evaluate geographic targeting;
  • Evaluate audience and demographic targeting options;
  • Evaluate advertising platforms, environments and inventory;
  • Select appropriate media channels and advertising formats;
  • Generate reach, frequency, impression and cost forecasts;
  • Model campaign budgets and investment levels;
  • Model expected frequency against defined audiences;
  • Compare different targeting, platform, budget and inventory scenarios;
  • Display advertising account and campaign information;
  • Analyse historical campaign performance where relevant to planning;
  • Generate dashboards, reports and media planning outputs; and
  • Help authorised users plan, monitor, optimise and evaluate advertising activity.

Platform data is used only for legitimate client services and functionality requested by authorised users.

It is not used for purposes unrelated to the services for which access was granted.

4.3 Data Storage and Retention

Where necessary to provide application functionality, information retrieved through advertising platform APIs may be temporarily cached or stored on secure systems operated by Ethinos or authorised infrastructure providers.

We retain platform data only for as long as reasonably necessary to:

  • Provide the requested functionality;
  • Meet legitimate operational requirements;
  • Meet contractual obligations; or
  • Comply with applicable legal obligations.

Where stored or cached API data is no longer required, it will be deleted or anonymised in accordance with our retention procedures and applicable platform requirements.

OAuth tokens, API credentials, authentication information and similar security credentials are subject to restricted access and appropriate security controls.

4.4 Data Sharing and Disclosure

Ethinos does not sell or rent data obtained through connected advertising platform APIs.

Platform data is not disclosed to third parties except where necessary to:

  • Provide functionality requested by an authorised user;
  • Deliver services to the relevant Ethinos client;
  • Use necessary hosting, infrastructure or technology service providers acting on our behalf and subject to appropriate confidentiality and data protection obligations;
  • Detect or prevent fraud, misuse or security threats; or
  • Comply with applicable law, regulation or valid legal process.

Platform data is not transferred to third parties for their independent advertising or commercial purposes.

4.5 Google Ads and Display & Video 360 Data

Where Ethinos applications access information through Google APIs, including Google Ads and applicable Google Marketing Platform or Display & Video 360 services, access is subject to the permissions granted by the authorised Google user and Google's applicable API policies.

Google information may include, depending on API availability and permissions:

  • Google Ads customer and account identifiers;
  • Campaign and planning data;
  • Campaign budgets and bidding information;
  • Geographic targeting information;
  • Audience and targeting criteria;
  • Advertising products and inventory information;
  • Audience size estimates;
  • Reach and frequency estimates;
  • Impression estimates;
  • Cost and budget forecasts;
  • Planning curves;
  • Historical campaign performance; and
  • Related advertising and media planning information.

Ethinos's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Google user data obtained through Google APIs is not:

  • Sold to third parties;
  • Used for unrelated personalised advertising or retargeting;
  • Used to determine creditworthiness or for lending purposes; or
  • Used to create, train or improve general-purpose or non-personalised artificial intelligence or machine-learning models where prohibited by Google's applicable policies.

Where automated analysis or artificial intelligence functionality is incorporated into the Ethinos Media Planning Platform, Google user data will only be processed where permitted under Google's applicable policies and where necessary to provide the specific user-facing functionality requested by the authorised user.

4.6 Meta Platform Data

Where the Ethinos Media Planning Platform connects to Meta advertising services, including the Meta Marketing API, information is accessed only through authorised Meta accounts and according to permissions granted through Meta's authentication and access-control mechanisms.

Depending on available API functionality and granted permissions, this may include:

  • Meta advertising account identifiers;
  • Campaign, ad set and ad information;
  • Campaign objectives;
  • Budget and bidding information;
  • Audience and targeting criteria;
  • Geographic and demographic targeting options;
  • Placement and inventory information;
  • Estimated or potential audience information;
  • Reach and frequency information where available;
  • Campaign delivery and performance information; and
  • Other information necessary to provide authorised planning, analysis or reporting functionality.

Data obtained through Meta APIs will be used only to provide authorised advertising planning, analysis, forecasting, campaign management, optimisation or reporting functionality and will be handled in accordance with applicable Meta terms, developer policies and data-use requirements.

Ethinos does not sell data obtained through Meta APIs or use such data for purposes unrelated to the authorised services being provided.

4.7 Access Controls and User Authorisation

Only authorised users may connect advertising accounts to Ethinos applications.

Users should only connect Google Ads, DV360, Meta or other advertising accounts that they have appropriate authority to access.

Ethinos uses authentication, authorisation and role-based access controls designed to prevent users from accessing advertising accounts or client information they are not authorised to view.

Users are responsible for ensuring they have the appropriate authority and permissions to connect advertising accounts and make information available to Ethinos applications.

4.8 Revocation and Deletion

Users may revoke access granted to Ethinos applications through the applicable Google, Meta or other platform account settings.

Where supported by the relevant platform, disconnecting an account or revoking authorisation prevents the Ethinos application from retrieving additional data through that authorisation.

Users and clients may also request deletion of applicable advertising platform data held by Ethinos by contacting: info@ethinos.com

Following a valid deletion request, applicable data will be deleted from our systems unless continued retention is required by applicable law, contractual obligation or another legitimate legal requirement.

4.9 Changes to Platform Integrations

The advertising platforms, APIs and functionality supported by the Ethinos Media Planning Platform may change over time.

Where additional integrations materially change the types of personal data or platform data we access or how such data is used, we will update this Privacy Notice accordingly.

5. Cookies and Similar Technologies

Our website and applications may use cookies and similar technologies to:

  • Maintain sessions;
  • Support authentication and security;
  • Remember user preferences;
  • Understand usage;
  • Measure website and application performance;
  • Support analytics; and
  • Support marketing activities where permitted.

Cookies may include session cookies, preference cookies, security cookies and analytics cookies.

Where required under applicable law, we provide appropriate notice and choice regarding non-essential cookies. See our Cookie Notice for details.

Users may configure their browser to refuse or delete cookies. Some parts of our website or applications may not function correctly if certain cookies are disabled.

6. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and in accordance with our contractual and legal obligations.

The applicable retention period may depend on:

  • The type of information;
  • The purpose for which it was collected;
  • The service being provided;
  • Client requirements;
  • Platform requirements; and
  • Applicable legal and regulatory requirements.

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

Usage and technical data may be retained for periods necessary for security, troubleshooting, service improvement and legal compliance.

You may request further information regarding retention or request deletion of applicable personal data by contacting: info@ethinos.com

7. Security of Information

Ethinos maintains reasonable administrative, technical and organisational safeguards designed to protect personal data, advertising data and client information against unauthorised access, disclosure, alteration, loss, destruction or misuse.

Depending on the relevant system, safeguards may include:

  • Authentication and access controls;
  • Role-based permissions;
  • Encryption during transmission;
  • Encryption at rest where appropriate;
  • Restricted access to authentication credentials and API tokens;
  • Logging and monitoring;
  • Security controls around production systems;
  • Internal governance over access to client platforms; and
  • Security requirements for relevant service providers.

Access to client and advertising platform information is limited to authorised personnel and systems where access is required to perform legitimate business functions.

While we use reasonable measures to protect information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

8. Information Sharing and Disclosure

8.1 Service Providers

Ethinos may use third-party service providers to operate and support our business and technology infrastructure.

These may include providers of:

  • Cloud hosting and infrastructure;
  • Customer relationship management systems;
  • Communications services;
  • Analytics services;
  • Security services;
  • Development and technology infrastructure; and
  • Other services necessary to operate Ethinos's business and technology platforms.

We disclose only information reasonably necessary for those providers to perform services on our behalf.

Where appropriate, service providers are subject to contractual confidentiality, security and data protection obligations and are not permitted to use personal data for unrelated purposes.

8.2 Ethinos Group

We may share information within the Ethinos group where reasonably necessary to manage our business or deliver services.

Access is restricted on a need-to-know basis.

8.3 Legal Requirements

We may disclose information where we reasonably believe disclosure is required to:

  • Comply with applicable law or legal obligations;
  • Respond to a valid request from a court, regulator or government authority;
  • Protect the rights, property or security of Ethinos, our clients or users;
  • Investigate fraud, misuse or illegal activity; or
  • Protect against legal liability.

8.4 Business Transactions

If Ethinos is involved in a merger, acquisition, restructuring or sale of assets, relevant information may be transferred as part of that transaction, subject to appropriate confidentiality and legal safeguards.

Ethinos does not sell or rent personal data.

9. Cross-Border Data Transfers

Personal data and client information may be processed or stored outside India where Ethinos uses international infrastructure, technology providers or group resources.

Where personal data is transferred outside India, Ethinos will comply with restrictions and requirements applicable under Indian law and take reasonable measures designed to ensure information continues to receive appropriate protection.

Where required, this may include contractual, organisational and technical safeguards.

You may request further information regarding applicable international transfers by contacting: info@ethinos.com

10. Your Rights

Subject to applicable law, you may have rights concerning personal data held by Ethinos.

These may include the right to:

  • Obtain information about personal data we process about you;
  • Request correction of inaccurate information;
  • Request completion or updating of personal data;
  • Request erasure of personal data where applicable;
  • Withdraw consent where processing is based on consent;
  • Raise a grievance regarding our processing of your personal data; and
  • Nominate another individual to exercise applicable rights in the event of death or incapacity.

Withdrawal of consent does not affect processing lawfully undertaken before consent was withdrawn.

To exercise your rights, contact: info@ethinos.com

We may need to verify your identity before processing a request.

Where applicable under Indian data protection law, you may also have the right to raise a complaint with the relevant data protection authority, including the Data Protection Board of India.

11. Children's Data

Ethinos's website, business services and technology platforms are not intended for use by children.

Under applicable Indian data protection law, individuals under 18 may be treated as children for relevant data protection purposes.

We do not knowingly collect personal data directly from children without appropriate consent where required by law.

If you believe a child has provided personal data directly to Ethinos without appropriate authorisation, please contact: info@ethinos.com

We will investigate the matter and, where appropriate, delete the information.

12. Third-Party Websites and Services

Our website, applications and services may contain links to websites, platforms and services operated by third parties.

This Privacy Notice applies only to information processed by Ethinos.

When you access a third-party service, that organisation's own privacy policy and terms apply.

Ethinos does not control and is not responsible for the privacy practices, content or security practices of independent third parties.

The use of connected advertising platforms such as Google and Meta is also subject to the applicable terms, policies and privacy practices of those platforms.

13. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in:

  • Applicable law and regulation;
  • Our services and technology;
  • Advertising platform and API requirements;
  • Third-party platform requirements;
  • Our data handling practices; or
  • Industry and security practices.

When we make changes, the Last updated date at the top of this notice will be revised.

Where a change materially affects how we process personal data, we may provide additional notice where appropriate or required by law.

We encourage users to review this Privacy Notice periodically.

14. Contact Us

For questions regarding this Privacy Notice, Ethinos's privacy practices, advertising platform API data, Google API data, Meta API data, deletion requests, grievances or the exercise of your data protection rights, please contact:

Ethinos Digital Marketing Pvt. Ltd.
First Floor, Building No. 1
Unit No. 111 & 112
Solitaire Corporate Park
Andheri Ghatkopar Link Road
Andheri East
Mumbai, Maharashtra 400093
India

Privacy / Grievance Contact:
info@ethinos.com

When contacting us regarding a client account, connected advertising platform or Ethinos application, please provide sufficient information for us to identify the relevant account or service.

Never send passwords, OAuth tokens, API keys, authentication tokens or other sensitive authentication credentials by email.

Supplementary Information

  • Data Fiduciary

    The person or organisation that determines the purpose and means of processing personal data.

  • Data Processor

    An organisation that processes personal data on behalf of a Data Fiduciary.

  • Data Principal

    The individual to whom personal data relates.

  • Personal Data

    Data about an individual who is identifiable by or in relation to that data.

  • Processing

    Any operation performed on personal data, including collection, recording, organisation, storage, use, retrieval, sharing and erasure.

  • Consent Manager

    A person registered with the Data Protection Board of India who enables a Data Principal to give, manage, review and withdraw consent through an accessible platform. Ethinos does not currently operate as a Consent Manager.

  • Advertising Platform Data

    Information accessed through advertising and marketing technology platforms, APIs or integrations that an authorised client or user has permitted Ethinos to access. This may include campaign configurations, targeting information, aggregated audience estimates, advertising forecasts, budgets, delivery information and performance information.

Effective date: 21 September 2026

Creating marketing possibilities from the future

We work with today’s leading tools and technologies to create future-ready solutions. A whole lot of intelligence topped with a dollop of imagination is how we make this happen.

Caution: Beware of Fraudulent Job Offers in Ethinos Name

Ethinos Digital does not offer part-time roles, work-from-home schemes, or paid registration processes. If someone claiming to be from our HR or recruitment team contacts you with such an offer, do not respond or share any personal or financial information.

Please report such incidents to your local cyber crime authorities.

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